For assistance with Industry Pin Resets: HANG UP and Call the Applicant Knowledge Center at 72, or Email for all other PCL related inquiries, please email the Personnel Security Clearance Questions Mailbox at Guides and Resources for filling out your Standard Form: e-QIP Applicant Brochureįirst-time User Login Instructions (PDF file) Ĭlick-to-Sign Instructions for Applicants (PDF file) Phone support for Personnel Security Clearance Inquiries to include e-QIP are closed until further notice. Knowledge Center is closed on weekends and all federal holidays.Your initial point of contact for account lockouts, challenge question resets, forgotten usernames, technical support is the VRO Knowledge Center: DCSA Applicant Knowledge CenterĨ a.m.
Industry (DOD Contractor) Employees or Applicants Note: For Military and DoD local security or human resource officials: The VRO Knowledge Center is not able to view e-QIP or help with access to e-QIP for applicants whose e-QIP questionnaires are not initiated/managed within the Defense Information Security System (DISS). Your initial point of contact for account lockouts, challenge question resets, forgotten usernames, technical support, as well as guidance on completing the questionnaire should be your local sponsoring or employing agency human resources, personnel security office, or individual that instructed you to access e-QIP to complete your investigation forms. Federal, Military, Department of Defense (DoD) employees or applicants, and non-DoD Federal contractors
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Individuals cannot pre-apply for a security clearance, nor update their security questionnaire unless granted access by an appropriate agency official.
Enterprise Mission Assurance Support Service (eMASS).Electronic Questionnaires for Investigations Processing (e-QIP).Defense Information System for Security (DISS).Defense Central Index of Investigations (DCII).Defense Counterintelligence and Security Agency (DCSA) Identity Management Enterprise System (DIMES).
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